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Twitter FAQ


How it works

You can send and receive messages from your Chatterous groups via Twitter.

To message a group, follow chtr on Twitter.
You can send a direct message to any of your Chatterous groups by sending a DM to chtr of the form:

    <group name> <msg>

Where <group name> is the group name and <msg> is the message you want to send to the group.


How to link your Twitter account to Chatterous

If you already have a Chatterous account you can link it to Twitter by adding your Twitter username under Ways to Reach you in your profile.

You can also add Twitter users to a Chatterous group by clicking on the Add People button and adding their Twitter username. This will initiate a Follow request from chtr. Once they are following chtr, they will receive group messages in the form of DM's without having to sign up for Chatterous.


Commands

The following is a list of commands you can send to the chtr Twitter account via direct message:

STOP
Stop receiving messages via Twitter. If you have a web account, it will switch your primary contact to the web.

GO
Start receiving messages via Twitter. You will be receiving messages from all groups.

STOP <group name>
Stop receiving messages from a particular group (sets the group contact to your web contact if you have one). You will receive messages from other groups.

GO <group name>
Start receiving messages from a particular group. You will not receive messages from groups you were ignoring.

HELP
A list of available commands

JOIN <group name> <passcode>
Join a group You will need to know the group passcode in order to start talking to the group. If the group is public, you do not need to enter a passcode.

GET # <group name>
Get the last # messages posted to the group (default is 1, max 10).

SNOOZE # <group name>
Stop getting messages for # minutes (default is 20).

LEAVE <group name>
Leave a particular group. You will receive messages from other groups.


Switching to Twitter

If you want to receive messages via Twitter, send GO in a DM to chtr or send a message to any group. Once you've done this, all messages for all groups will be sent to your Twitter account.


Problems/Questions

Why can't I sent I send DM's to CHTR/Why is CHTR not following me?

If for some reason we aren't following your twitter account, please try to send the registration code again (by clicking the 'resend code' link beside your pending twitter contact). If you continue to have problems, please send us an email.

What happens if a message is really really long?

Currently, we just truncate the message so that it fits in one tweet. To see the full message, you will have to check the web interface.